Reference

Legal terms for your m7sports account

m7sports Legal explains how we handle account access, wallet activity, personal data and policy requests before you enter the lobby.

Account accessWallet recordsData requestsLocal-law wording
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m7sports Legal terms for your m7sports account
LEGAL HELP ROUTES

Get help with an account policy question

A clear support path matters when a Legal question affects your account or wallet status.

Account access If you cannot complete phone verification or reach your account, use the account-help route shown after login. We may request your registered phone details and a security check before discussing Legal access or changing account data.
Wallet records For DANA, OVO, GoPay or QRIS questions, open the cashier path and retain the payment receipt. Our support team can compare the reference, amount and account status without asking you to disclose a wallet PIN.
Policy requests To ask about data access, correction or account closure, send the request through the contact route available in your account. Include the subject of your Legal request and a reachable reply address so we can respond to the right person.
DATA HANDLING DETAILS

How we apply Legal controls

Legal controls work best when each account action leaves a clear record and each request reaches the correct team.

Data collection

We collect the account details needed for access, phone verification and payment matching. A QRIS or bank-transfer reference can be linked to your account record so a cashier status question has a specific trail.

Cookie choices

Cookies and similar browser records may support sign-in continuity and page settings. If you clear them, the next visit may ask for account checks again, particularly when you move between a mobile browser and desktop.

Account security

We use phone verification before account access and may request additional checks when device behaviour changes. Never send a password, wallet PIN or one-time code through support; use the account route instead.

Record retention

Account, payment and support records may remain available for the period needed to operate the account, resolve disputes and meet applicable legal duties. Closing an account does not necessarily remove every required transaction record.

Correction requests

If your name, phone detail or another account field is inaccurate, contact us through the account-help route. We may verify ownership first, then record the requested correction and explain any field that cannot be changed.

Policy contact

Use the contact path inside m7sports for questions about Legal wording, data handling or access. Tell us whether your request concerns account data, a wallet record or eligibility, and keep your message limited to necessary details.

Answers before you open an account

These Legal answers focus on the questions we expect you to ask before creating an account from Indonesia. They cover eligibility wording, account records, wallet evidence, device checks and the route for requesting changes. For a situation not listed here, use the contact path shown within your account.

The m7sports Legal page covers account access, phone verification, payment records, cookies, data handling, retention and policy requests. It also explains that access depends on local law, so you should confirm that using the service is permitted where you are located.

Yes. Access depends on local law, and you are responsible for checking the rules that apply to your location. Our Legal wording does not replace local advice. If eligibility is unclear, contact us through the account route before completing account activity.

We use payment references to connect DANA or QRIS activity with the correct account and cashier status. Keep your receipt and reference number if a record needs checking. Support may verify account ownership, but we will not ask for your wallet PIN.

We need the account details required for registration and phone verification before access is completed. A sign-in from a different device may trigger another check. This helps us connect the person requesting access with the correct account record.

Yes. Send a correction request through the contact route inside your account and describe the field that is inaccurate. We may verify ownership before making a change, and some payment or transaction records may need to remain unchanged.

Use the account-help contact route to request closure and include the account identifier requested there. We may complete an ownership check before processing the request. Closing access does not necessarily erase records that must remain for legal or transaction purposes.

Use account help for access, verification or data concerns, and use the cashier path for DANA, OVO, GoPay, QRIS, bank-transfer or virtual-account records. Include the relevant reference number and avoid sending passwords, wallet PINs or one-time codes.

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